The Cloud One Hamburg-Kontorhaus Hotel Exterior photoThe Cloud One Hamburg-Kontorhaus Hotel Exterior photoThe Cloud One Hamburg-Kontorhaus Hotel Exterior photo
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From139US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
-
Close to the historic old town
Great
8.6
8.8
/10
2.0
/5

Rooms

The hotel offers a range of first-class rooms, from spacious double rooms to cozy single rooms. Guests can choose rooms with views of Hamburg harbour or Alster lake. All accommodations are equipped with high-quality furnishings and fast Wi-Fi.

Dining

Breakfast includes local specialties, such as honey from Hamburg bees and cheese from the World Cheese Award winner. In the evenings, guests can enjoy local beer served at the Panorama Bar on the rooftop terrace. This space provides a scenic view of the city while guests relax.

Location

The hotel is centrally located in the historic Kontorhaus district, a short walk from Landungsbrücken and Neuer Wall. It offers easy access to the city's major attractions, including the Elbphilharmonie concert hall and Miniatur Wunderland. The proximity to the main train station enhances convenience for travelers.

Family-Friendly Amenities

The hotel provides family-friendly accommodations suitable for guests with children. Staff members are available to assist families with tips on local attractions. The bicycle rental service allows families to explore Hamburg together at their own pace.

Accessibility

The hotel is easily reachable by public transport, making it convenient for guests traveling by train. Limited parking spaces are available in the underground car park for those arriving by car. This location allows quick access to Hamburg's sights without hassle.

Highlights

Location: Kontorhaus district, close to attractions

Rooms: First-class rooms with lake views

Dining: Local breakfast specialties and rooftop bar

Family-Friendly Amenities: Bicycle rental service and family tips

Must-do experiences

  • Savor a Franzbrötchen at Café Paris for a sweet local treat.
  • Visit Miniatur Wunderland for the world's largest model railway.
  • Explore elbphilharmonie's observation deck for stunning city views.
  • Stroll through the historic Speicherstadt for unique architecture.
  • Check out the Fleetenpark for a peaceful escape by the canals.
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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Double Room Terrace
2 persons
175 sq. feet 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
175 sq. feet 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
205 sq. feet 
1 King-size bed
Shower
Heating
Standard King Room
2 persons
175 sq. feet 
1 King-size bed
Shower
Heating
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Dining

  • Snack bar
  • Bar/ Lounge area

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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The Cloud One Hamburg-Kontorhaus Hotel Location

Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
Map view
Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
Nearby
Fischertwiete 2
Speicherstadt and Chilehaus with Kontorhaus District
900 ft
Church
St. Peter's Church
800 ft
Church
St. Catherine's Church
1400 ft
Mall
Town Hall
1800 ft
Alter Wandrahm 4 Speicherstadt
Dialog in the Dark
2000 ft
Messberg 1
CHOCOVERSUM Chocolate Museum
1300 ft
Shopping Area
Europa Passage
1500 ft
Altstadt
Cremon
1300 ft
Adolphsplatz
Hamburg Stock Exchange
2000 ft
Church
Hauptkirche St. Jacobi
700 ft
HamburgGermany
Moenckebergstrasse Shopping
1100 ft
HamburgGermany
Monckebergstrasse
700 ft
Restaurants
Perle Restaurant
900 ft
Hopfensack 26
Mi-chii
400 ft
Kleine Reichenstr. 1
Burgerlich
300 ft
Gaensemarkt 43
Brooklyn Burger Bar
800 ft
3 Alter Fischmarkt
Sausalitos Hamburg
700 ft
Burchardplatz - Im Chile Haus B Fischertwiete 2 20095 Hamburg
Einstein City
900 ft
Schopenstehl 32
Herr Kwong
600 ft
Burchardstr. 16
Groninger
1600 ft
Willy-Brandt-Str. 47
Explore Hamburg
Local Highlights Around The Cloud One Hamburg-Kontorhaus
Top Attractions
Activities
Dining
Entertainment
Miniatur Wunderland
Miniatur Wunderland
16 minutes' walk
World's largest miniature railway with intricate models. Offers guided tours and themed exhibits for enthusiasts.
Museum of Art and Crafts Hamburg
Museum of Art and Crafts Hamburg
10 minutes' walk
Showcases decorative arts across centuries. Notable for free admission days and engaging temporary exhibitions.
Hamburger Kunsthalle
Hamburger Kunsthalle
9 minutes' walk
Renowned art museum featuring works from the Middle Ages to contemporary art. Features guided tours and special events.
Elbphilharmonie Hamburg
Elbphilharmonie Hamburg
25 minutes' walk
Iconic concert hall known for stunning architecture and acoustics. Offers public viewing platforms and concerts.
Lohsepark
9 minutes' walk
Relaxing green space featuring gardens and play areas. Perfect for picnics and leisurely strolls.
Port of Hamburg
5-minute drive
Enjoy boat tours and waterfront walks. Ideal for families and thrill-seekers interested in maritime experiences.
Dialog in the Dark
Dialog in the Dark
7 minutes' walk
Unique sensory experience in complete darkness, led by visually impaired guides. Reservations recommended.
Burgerlich
Burgerlich
1 minute' walk
Casual burger joint offering gourmet burgers and fries. Known for its vibrant atmosphere and local craft beers.
Perle Restaurant
Perle Restaurant
4 minutes' walk
Intimate setting with modern German cuisine. Signature dishes include fresh seafood and seasonal specialties.
Sausalitos Hamburg
Sausalitos Hamburg
3 minutes' walk
Lively atmosphere with Mexican and American fare. Famous for cocktails and a fun outdoor patio for dining.
Reeperbahn
Reeperbahn
30 minutes' walk
Hamburg's renowned nightlife area with bars and clubs. Hosts live music events and vibrant street performances.
HafenCity
HafenCity
16 minutes' walk
Cultural hub featuring cafes and shops. Hosts family-friendly events and markets throughout the year.
Getting around
City Centre
Hamburg8 min  ·  2000 ft
Airports
Hamburg (HAM)19 min  ·  7.5 mi
Hamburg Finkenwerder (XFW)33 min  ·  13.4 mi
Train
Hamburg Central Station10 min  ·  2700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 24.50 per person per day. 
Pets
Pets are allowed on request.
Number of rooms:
443

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's modern and clean aesthetic, finding the rooms comfortable and of a good size. The location is ideal, within walking distance of the central train station, Rathaus, Speicherstadt, Chocoversum, and other key attractions, making it easy to explore the city center and enjoy the Christmas markets. Many appreciate the cozy and convenient 24/7 bar, although some found the lack of closet space in the rooms a minor inconvenience. The rooftop bar is a particular highlight for many, offering a special experience.
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Review score
Based on 4753 verified reviews
8.4/10
Great
91%
Recommend
Location
9.4/10
Comfort
9.0/10
Paid Wi-Fi
6.8/10
Breakfast
7.8/10
Pros
Helpful staff
Clean room
Great location
Comfy bed
Cons
Small bathroom
Guest reviews
based on 4753 reviews
8.4/10
based on 10296 reviews
8.6/10
William from United Kingdom
Business traveller
Standard Queen Room
3 nights in November 2025
|
Reviewed:December 21, 2025
6/10
convenient locationsmall roominsufficient space
The location proved acceptable. It was convenient.
I found my room quite SMALL. The provided clothes hanging space was INSUFFICIENT. I struggled to hang up all my clothes. A bigger room would have been better for a longer stay.
0 Helpful
Oscar from Sweden
Single
Standard Queen Room
3 nights in November 2025
|
Reviewed:December 01, 2025
9.5/10

Repeat Visit Material

clean hotelfriendly staffearly check
The hotel features super clean cleaning. The housekeeping deserves credit. Staff are friendly and helpful with requests. I checked in earlier than scheduled, thanks to available rooms.
The standard rooms are small.
Facilities
9/10
The lounge area offers considerable space. Breakfast and evening times were comfortable. There is a sky bar. It is worth a special mention for the views.
Location
10/10
The hotel location enables simple walks. The hotel provides direct access to the historic center with the meßberg meteo stop right outside. I found Primavera restaurant across the street. It was excellent.
0 Helpful
|
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joseph from united kingdom
Single
standard queen room
4 nights in November 2025
|
Reviewed:November 21, 2025
7/10

a decent stay overall

great locationsuper clean cleanlinesssmall roomboring view
i found the location really handy for exploring. it's close to many restaurants and the christmas markets.. made it easy to find places to eat. the cleanliness was also excellent, i must commend the housekeeping staff. the hotel had a lovely atmosphere.
my room felt quite small, honestly. i also found the lack of a coffee maker in the room inconvenient.. i do appreciate having coffee available in the mornings. the view from my window wasn't particularly exciting, as it just looked into the courtyard.
0 Helpful
William from United Kingdom
Single
Standard Queen Room
3 nights in August 2025
|
Reviewed:September 16, 2025
9.0/10

Excellent Stay at the City Center

helpful servicecentral areahigh standard
The staff provided VERY helpful service. The location is great, close to the central area and convenient for exploring. The cleanliness was also noticeable, maintaining a high standard throughout the premises.
Location
9/10
The hotel boasts a location near the central area, with easy access to shops and restaurants. Public transport links are also close, allowing convenient travel to other parts of the city.
Facilities
8/10
The bar area is beautifully decorated and provides a relaxed atmosphere. The rooftop bar allows guests to see expansive views of the surrounding area. These amenities contribute to a comfortable stay.
Dining
9/10
Breakfast includes a good variety of options, ensuring a satisfying start to the day.
Service
10/10
Staff members were helpful when arranging transport, ensuring guests can easily reach their destinations. Their attentiveness greatly enhances the overall hotel experience.
0 Helpful
|
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Questions of the users
About The Cloud One Hamburg-Kontorhaus
Is there available parking nearby, and what are the rates for it?
10 November 2024
Parking is available at Hopfensack 17, Hamburg for 22,00 EUR per 24 hours, but reservations are not possible.
Is breakfast part of the room rate, or can it be added later?
15 January 2025
Breakfast is not included in the room rate, but can be added for 24,50 EUR per person per day.
What are the hours for the breakfast service?
2 April 2024
Breakfast is served on weekdays from 6:00 to 10:00 and on weekends from 7:00 to 11:00.
Are there rooms designated for smoking within the hotel?
28 March 2025
There are no smoking rooms available; guests are kindly asked to smoke outside of the hotel.
Can I bring my small dog to stay with me, and is there an extra fee?
14 February 2025
Dogs are welcome at the hotel, with a fee of 15,00 EUR per night for each pet.
What can I do if I arrive at the hotel before my room is ready?
22 October 2024
If the room is not ready upon arrival, guests are welcome to store their luggage at the reception.
What type of power adapter will I need for my electronics?
5 November 2024
Guests from abroad will need to use Type F outlets for their electrical devices in Germany.
Are pets other than dogs, like cats, allowed in the hotel?
17 December 2024
Unfortunately, cats are not permitted in the hotel.
What kind of breakfast options are available?
1 June 2025
An organic breakfast can be added to the reservation for 24,50 EUR per person per day.
Is there an option for underground parking at the hotel?
30 September 2024
Underground parking is available at Hopfensack 17, Hamburg for 22,00 EUR per 24 hours, but advance reservations cannot be made.

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Check-in
02Jun2026Select date
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03Jun2026Select date
Rooms and Guests2 Guests, 1 Room